Our family of employees has one of the highest retention rates and experience levels in our industry. We dedicate over 60 percent of our staffing to customer services, including Customer Service Representatives (CSR’s), Outbound Coordinators, and Inbound Coordinators, strategically located in the East Coast, West Coast, Midwest, South, and Central U.S. A full ten percent of our staff is dedicated to supporting our logistics-related technology system.
This unique combination of experienced people and advanced technology enable us to continually evolve our services in direct response to ever-changing economic conditions and customer requirements — making Integra Logistics’ solutions among the most customer-responsive in the transportation industry.
A flat structure and participatory style of management foster employee initiative and accountability to ensure long-term customer satisfaction. Our extended family of vendor partners share our commitment to putting customers first, working with Integra employees to optimize routing, minimize costs, and ensure predictable performance of both pick-up and delivery of your shipment. We treat your customers as our own, accepting full accountability for achieving their goals, and yours.